Terms of Service

0. Beta Service

Claos is currently offered as a beta service. The Service is provided on an "as is" and "as available" basis for evaluation purposes. During the beta period:

• Features may be added, changed, or removed without prior notice.
• Service availability is not guaranteed and there is no service level agreement (SLA) in effect.
• Data may be lost, corrupted, or migrated as we evolve the platform. You should maintain your own backups of any business-critical content.
• We may suspend, restrict, or discontinue the beta program in whole or in part at any time, with or without notice.
• Pricing, plan structure, and feature gating may change at the conclusion of the beta period.

By using the Service during this period, you acknowledge that the Service is pre-release software, may contain defects, and is not suitable for use in environments where failure could result in personal injury, financial loss, or other material harm.

1. Acceptance of Terms

By accessing or using Claos ("the Service"), provided by Organic Intelligence Labs ("Company", "we", "us", "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, do not use the Service. These Terms constitute a legally binding agreement between you and the Company.

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the revised Terms.

2. Description of Service

Claos is an AI-powered workspace platform that provides project management, document editing, database tools, workflow automation, and AI-assisted collaboration capabilities. The Service is offered on a subscription basis through multiple pricing tiers (Free, Pro, and Team), each with different feature sets and usage limits as described on our pricing page.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

3. Account Terms

3.1. You must be at least 16 years of age to use this Service. By using the Service, you represent and warrant that you meet this requirement.

3.2. You must provide accurate, complete, and current information when creating your account. You are responsible for maintaining the accuracy of this information.

3.3. You are responsible for maintaining the security of your account credentials, including your password. You must notify us immediately at security@claos.ai of any unauthorized access to your account.

3.4. You are responsible for all activity that occurs under your account, whether or not you authorized such activity.

3.5. One person or legal entity may maintain no more than one free account. You may create additional workspaces under a paid plan.

3.6. You may not use the Service for any purpose that is unlawful or prohibited by these Terms.

4. Workspace and Team Accounts

4.1. A workspace is a shared environment that may contain multiple members. The workspace owner is the individual who created the workspace and is responsible for its administration.

4.2. Workspace owners and administrators are responsible for managing access, ensuring members comply with these Terms, and maintaining the security of workspace content.

4.3. When you invite members to a workspace, you represent that you have the authority to grant such access and that invited members will comply with these Terms.

4.4. Workspace content belongs to the workspace owner. Individual members retain no rights to workspace content after leaving or being removed from a workspace, except as required by applicable law.

5. Acceptable Use

You agree not to use the Service to:

• Violate any applicable law, regulation, or third-party rights
• Upload, transmit, or distribute any malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to the Service, other accounts, or related systems or networks
• Engage in any activity that interferes with or disrupts the Service or its infrastructure
• Use the Service for cryptocurrency mining, unauthorized data scraping, or automated bulk operations
• Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity
• Use the AI features to generate content that is illegal, harmful, deceptive, or violates any third party's rights
• Circumvent, disable, or interfere with security features of the Service or usage limits
• Resell, redistribute, or sublicense the Service without our prior written consent

We reserve the right to investigate and take appropriate action against any violations, including suspending or terminating your account.

6. Intellectual Property

6.1. Your Content. You retain all rights to content you create, upload, or store using the Service ("Your Content"). By using the Service, you grant us a limited, non-exclusive license to use Your Content solely to provide, maintain, and improve the Service.

6.2. AI-Generated Content.Content generated by AI features within the Service ("AI Output") is produced by third-party large language models and is provided "as is." AI Output may be inaccurate, incomplete, biased, outdated, or otherwise unsuitable for your intended use. You are solely responsible for reviewing, verifying, and validating any AI Output before relying on it or taking action based on it.

AI Output does not constitute professional advice of any kind, including but not limited to legal, medical, financial, accounting, tax, engineering, safety, or psychological advice. You must not rely on AI Output as a substitute for advice from a qualified professional, and we disclaim all liability for any decision, action, or omission you make based on AI Output. We make no representation or warranty regarding the accuracy, completeness, suitability, originality, or non-infringement of AI Output.

6.3. Our Property. The Service, including its source code, design, branding, logos, documentation, and all associated intellectual property, is owned by Organic Intelligence Labs. These Terms do not grant you any rights to our intellectual property except as expressly stated herein.

6.4. Feedback. If you provide suggestions, ideas, or feedback about the Service, you grant us the right to use such feedback without restriction or compensation.

7. Data Handling

7.1. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

7.2. When you use AI features, your workspace content (including prompts, selected context, and relevant attachments) may be processed by third-party AI service providers, including Anthropic and Nvidia inference endpoints. Data is transmitted securely and, under our contractual arrangements with these providers, is not used to train their models. A current list of AI subprocessors is maintained in ourPrivacy Policy.

7.3. We implement industry-standard security measures to protect your data, including encryption in transit (TLS 1.3) and at rest (AES-256). For details on our data processing practices, please see our Data Processing Agreement.

7.4. You are responsible for ensuring that Your Content complies with applicable data protection laws and regulations, including obtaining necessary consents for any personal data you upload to the Service.

8. Payment and Billing

8.1. Paid plans are billed in advance on a monthly or annual basis, depending on your chosen billing cycle. All fees are non-refundable except as expressly stated herein or as required by applicable law.

8.2. Pricing is per seat (workspace member). Adding members may increase your subscription cost, prorated for the current billing period.

8.3. We reserve the right to change our pricing with 30 days' advance notice. Price changes will take effect at the start of your next billing period.

8.4. If payment fails, we will make reasonable attempts to notify you. If payment remains outstanding for 14 days, we may suspend your access to paid features. Workspace data will be retained for 60 days after suspension to allow for payment resolution.

8.5. You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. You will retain access to paid features until that date.

9. Limitation of Liability

9.1. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9.2. IN NO EVENT SHALL ORGANIC INTELLIGENCE LABS, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

9.3. Our total aggregate liability for all claims arising from or related to the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

9.4. We do not warrant that the Service will be uninterrupted, error-free, or completely secure. We are not responsible for any damage or loss resulting from your use of the Service.

9.5. Beta Period.While the Service is offered as a beta, our total aggregate liability arising from or related to the Service is further limited to one hundred U.S. dollars ($100), regardless of the cause of action, and we expressly disclaim any liability for loss of, corruption of, or inability to access content or data stored in the Service during the beta period.

10. Indemnification

You agree to indemnify, defend, and hold harmless Organic Intelligence Labs and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) Your Content.

11. Termination

11.1. You may terminate your account at any time by deactivating it through the account settings. Upon termination, we will retain your data for 30 days to allow for account recovery, after which it will be permanently deleted.

11.2. We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. Reasons for termination include, but are not limited to, breach of these Terms, suspected fraudulent activity, or extended periods of inactivity.

11.3. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination shall survive, including but not limited to: ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

11.4. You may request an export of your data prior to termination. We will provide your data in a standard, machine-readable format within 30 days of request.

12. Dispute Resolution

12.1. These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

12.2. Any dispute arising from these Terms or the Service shall first be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

12.3. You agree that any dispute resolution proceedings will be conducted on an individual basis and not as a class action or representative proceeding.

13. General Provisions

13.1. Entire Agreement.These Terms, together with the Privacy Policy and Data Processing Agreement, constitute the entire agreement between you and the Company regarding the Service.

13.2. Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

13.3. Waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

13.4. Assignment. You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

13.5. Force Majeure.We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, pandemics, or internet disruptions.

14. Contact Information

If you have questions about these Terms of Service, please contact us: