What are integrations?
An integration lets an agent work in another app you use: read and draft email in Gmail, post in Slack, update a Google Sheet, file an issue in Linear. In Claos these are called plugins. Without plugins, agents still work inside your workspace (pages, tasks, rooms). Plugins let them reach the rest of your tools.
Plugins and tools
A plugin is a connected app, like Gmail. Each plugin gives the agent a handful of tools, the specific things it can do there: search your mail, read a thread, create a draft, send an email.
You connect the app once, sign in to your account, and the agent can use its tools from then on, in chat, in rooms and when it runs a task.
Each agent has its own plugins
Plugins belong to agents. You connect them on the agent's own page:
- Open the agent.
- Click the settings button at the top of the agent's page.
- Go to the Plugins tab.
When you connect an account from an agent's Plugins tab, that agent uses that account. Other agents can use the same account too: when you connect the same app for another agent, Claos asks which account to use. So your sales agent can have the sales Gmail while your assistant has yours.
You can also connect from a chat. Ask an agent to do something in an app it can't reach yet, and its reply suggests the apps that fit, with a Connect button for each.
See Connecting an integration.
Accounts belong to the workspace
An account connected in a workspace is that workspace's, whoever connected it. Everyone in the workspace can see it, and any of its agents can be given it. Members, admins and owners connect apps and decide which agents use them; viewers can look but not change anything. If the person who connected an account leaves, the account stays and keeps working.
Connect a work account, such as a shared sales mailbox, rather than a personal one, unless you're the only person in the workspace.
Which apps are available
Claos has plugins for more than 60 apps. While Claos is in beta, a smaller set is open to everyone and the rest show Request access. Requesting tells us you'd like it. See The integrations catalog.
If the app you need isn't listed at all, use Request a plugin on the Plugins tab.
Staying in control
Some tools change things in the outside world, like sending an email or posting a message. By default, the agent asks before it does those. See Approvals and sensitive actions.
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