What you can do with an inbox item
The inbox earns its keep when you treat it like email: open, decide, move on. This article walks through the per-item actions, the bulk controls above the list, and the Do Not Disturb settings that keep things quiet when you need them quiet.
Opening an item
Click any entry in the list and the detail panel opens on the right. You'll see the full title, the body of the notification, any metadata (who, when, what project), and a row of action buttons across the top of the panel. From there you decide what to do with it.
Actions per item
The action row is dynamic — buttons appear only when they apply to that notification:
- Mark read — shows up while the item is unread. Marking read removes the unread indicator from the list, but the item stays where it is — read and archived are different actions.
- View Chat — appears on notifications about completed agent or team work, where there's a linked conversation. Takes you straight to the chat that produced the result.
- View Task — appears on notifications tied to a task (assignment, due-date, overdue, status change, a comment on a task). Opens the task detail.
- Go to item — the generic "open source" button, shown when a notification has a link but isn't tied to a chat or task — for example, a comment or mention on a page.
- Archive — moves the item to the Archived tab. The unread count drops; the item leaves your main view.
- Restore — appears only when you're viewing an item in the Archived tab. Moves the item back to its original category.
You don't get all the buttons on every item — what's there depends on what the notification points at.
Bulk actions
Above the list:
- Unread / All toggle. Filters the current tab to just unread items. Useful for triage when you've let things pile up.
- Mark all read. Marks every notification in the current view as read, leaving them in place.
- Archive all. Confirms first, then archives every non-archived item in the current view. The confirmation shows the exact count so you know what you're about to clear. The undo path is the Archived tab plus Restore on the items you want back.
Quiet hours
Open Settings → Notifications and find the Do Not Disturb section. Toggle Quiet hours to set a start and end time — the defaults are 22:00 → 08:00, and you can edit either side.
During quiet hours, notifications still arrive in your inbox — you don't lose anything. The bell stays silent and desktop pop-ups are suppressed, so nothing surfaces in your face while you're trying to sleep or focus. When the window ends, the bell starts pinging again.
Restoring an archived item
Switch to the Archived tab and click the item. The detail panel opens with a Restore button in the action row. Click it; the item leaves the Archived tab and reappears in its original tab.
Archived items are kept for 90 days. After that they're deleted automatically, restorable or not — if you might want it back, restore it before then.
Tips and gotchas
- Archive aggressively. Read items stack up in the list; archived items disappear. The point of the inbox is what's left, not what's been processed.
- For agent-completed items, View Chat is usually more useful than reading the summary in the notification — you'll see the full work, not just the headline.
- The Archive-all dialog respects whatever filter you're on. If you're on the Tasks tab and click Archive all, it clears your tasks only, not your runs.
- Quiet hours apply per user, not per workspace. Set them once and they follow you across the workspaces you belong to.
Related
Was this article helpful?
Support
Still need help?
Can't find what you're looking for? Start a conversation and our support team will help.
Open your laptop.The work is already done.
Free to start. No credit card required.