The inbox

The inbox is where your workspace tells you what just happened. When an agent finishes work, when someone @mentions you, when a task is coming due — it all lands here. Read it like email: triage in the morning, dip in during the day, end clean.

This is the surface that turns "did anything actually get done overnight?" into a five-minute answer.

What arrives

A handful of notification types show up:

• Task assigned — someone (or you) put a task on your plate.
• Due approaching — a task is due in the next day or two.
• Overdue — a task passed its due date.
• Status changed — a task you own or watch changed status.
• Comment — someone commented on your task or page.
• Mention — you were @mentioned in a task or page.
• AI completed — an agent or team finished work you assigned them.
• Agent paused — a scheduled run stopped because an agent tried a sensitive integration action and is waiting on your approval. Click through to review and approve or decline in chat. See Approvals and sensitive actions.
• Member joined — someone joined your workspace.

Every notification is in-app — they live in this inbox and surface through the bell in the header.

How it's organized

Four tabs sit above the list:

• All — everything that isn't archived. The default view.
• Tasks — task-related notifications (assignment, due-date, overdue, status change).
• Runs — agent and team run completions. Same vocabulary as the Runs filter on the agent and team chat sidebars, so the concept stays consistent across the product.
• Archived — items you've archived. Kept for 90 days, then deleted.

Comments and @mentions appear in the All view with their own icons — there's no dedicated tab for them. To scan mentions quickly, use the notification bell in the header.

How it's grouped

Inside each tab, items are grouped by time — Today, Yesterday, This Week, Earlier — so what's fresh sits at the top and older items fall down without disappearing.

The list shows the title, the time, and a small icon for the type. Click any item to open the detail panel on the right.

A daily rhythm

Most users settle into the same loop:

• Morning — open the inbox first. Filter to Runs to see what your agents finished overnight. Archive anything you don't need to act on.
• During the day — dip in when the bell pings or before a context switch. Skim, archive, move on.
• End of day — mark all read, archive what's done, leave only what needs you tomorrow.

The point isn't to keep everything in the inbox — it's to keep the inbox as the place you trust to surface what matters, and to keep it clean enough that the surfacing actually works.

Tips and gotchas

• Read items still show in the list. Marking read takes the bold off; archiving is what removes the item from view. They're different actions.
• The Runs tab is for completed agent or team work. To open the run itself rather than just the summary, click through to the chat where it happened.
• Archived items aren't gone immediately — they sit in the Archived tab for 90 days, restoreable any time, then they're deleted.
• The inbox covers in-app notifications. If you want to be reachable when you're away, leave the bell on and the desktop pop-ups on.

Related

• What you can do with an inbox item
• The bell and notification preferences
• Reading agent runs
• Reading team runs