Upgrading and downgrading

You change your plan in Settings, Billing. The page shows your usage, then Available Plans, with a Personal and a Team tab and a Monthly or Annual switch. Each plan row has a button: Upgrade, Downgrade, or Current plan.

Upgrading

Pick Monthly or Annual, then click Upgrade on the plan you want.

• Your first paid plan: you go to a secure checkout page to enter your card, then come back to Claos with the new plan.
• Already on a paid plan: the change happens straight away, with no checkout. You pay the difference for the rest of the current billing period, and your larger weekly allowance applies right away.

Downgrading

Click Downgrade on a smaller plan. A dialog explains what changes: your weekly usage limit goes down, and moving to Free also brings storage and member limits back to Free's. Your data isn't deleted.

Click Confirm Downgrade and the billing portal opens in a new tab, where your subscription is managed.

Starting a team plan

Team plans belong to a workspace, and only its owners and admins can buy one. The owner can also extend one team plan to their other workspaces; see One team plan for several workspaces.

1. In Settings, Billing, open the Team tab.
2. Set the number of seats. You need one per person, including you, and the count can't go below the people already in the workspace, pending invites included.
3. Click Upgrade on Team or Team Pro.

Once the workspace has a team plan, it gets its own Team plan page under the workspace settings. That's where you'll find the shared usage, the seats and the team's subscription from then on. Billing keeps your personal plan.

Changing seats

On the Team plan page, use the seat control to add or remove seats, then confirm with the button on your current plan. You can't go below the number of people in the workspace.

Cancelling

• A personal plan: in Settings, Billing, click Manage Subscription and cancel in the billing portal.
• A team plan: on the Team plan page, click Cancel team plan. Claos shows what the workspace loses (the shared pool and the seats), then opens the billing portal to finish.

A cancelled plan stays active until the end of the period you've paid for, and Billing shows the date it ends.

Related

• Plans and pricing
• Invoices and payment methods
• One team plan for several workspaces